What’s it made of?
Our product uses food-grade silicone imported from Japan, which are German GS certified. Eco-friendly, non-toxic and safe to use guaranteed.
Suitable for what masks?
The bracket is compatible with any mask! JUST EASY－mask bracket is made of supple, skin-friendly silicone, unrestricted by mask sizes or shapes. You can even install it to your mask without the magnets.
How to clean it?
Food-grade silicone can be rinsed with water directly. If there are residues such as makeup, clean with neutral detergents then lay it to dry in a cool place. Do not wipe with tissues or towels as they will leave fibers.
Am I wearing it upside down or reversed?
With JUST EASY－ mask bracket’s foolproof design, you can easily distinguish the convex being outside, concave inside. Moreover, the top has a groove for the nose bridge, whereas the bottom does not, very easy to tell.
Will it leave seams when I wear it?
JUST EASY－ mask bracket is flush with face, leaving no seams, fits even better than its competitors.
JUST EASY－ is currently only available in one size, suitable for all adults!
How do I use the pads?
JUST EASY－mask bracket comes with 5 reusable pads, on which you can add your own fragrances, scents. However, we do not recommend adding essential oils directly as pads will not fully absorb. Dilute oils with suitable percentage of alcohol then spray onto pads for better effect.
Does product have warranty? How long?
If product is damaged not due to intentional misuse within seven days after receipt, we will repair or exchange it free of charge. However, due to hygienic reasons, we do not accept returns for used items. If it arrives defective we offer exchanges or repairs!
If bracket is damaged not due to intentional misuse within a year, please provide photos and description of condition for repair and shipping cost assessment.
Does the product expire?
JUST EASY－Just Easy mask bracket actually does not have an expiration date. It will however more or less degrade depending on usage and storage. Normally, food-grade silicone is cold and heat-resistant, and can last more than 5 years properly stored.
Drawstring bag washable?
Yes, it is washable. However, because the bag is constructed from dyed satin, do not wash it with light or white colored clothing as it will stain.